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Questions about:
  • PlayReady and Windows Media Licensing, deliverables, royalty reports
  • Contact changes
  • Intellectual Property Licensing Administration (IPLA) Licensing Portal
If signing one of the following agreements and opting to phyiscally sign, please notify the IP Licensing Team and mail your signed agreement(s) for countersignature to the below address:
  • Playready PC SDK
  • Windows Media Rights Manager SDK
  • Server Agreement
  • Playready Evaluation Agreement
ContactIP Licensing Operations Team
Email:IPLA@microsoft.com
Phone:IP Licensing Team is not staffed to provide telephone support.
Fax:425.936.7329 Attn: IPLA
Mailing Address: Attn: IP Licensing Team
One Microsoft Way
Redmond WA 98052-6399
Hours:Due to high email volumes our typical response time is 3 business days.
 

 
Questions about:
  • PlayReady bugs or installation issues
Contact:AskDRM
Email:ASKDRM@microsoft.com
Hours:The askdrm group may be able to provide help on a best effort basis. Typical response time is within 3-5 business days.
 

 
Questions about:
  • Other technical questions
Contact:Microsoft Support
Email:http://support.microsoft.com/
 

 
Questions about:
  • Invoices, Payments Tax documents
Contact:Worldwide Credit Services
Email:WINMLA@microsoft.com
Phone:1-775-824-6996
Fax:1-425-708-0342
PAYMENT Mailing Address: Wire Transfers Worldwide:
Bank of America
1401 Elm Street
Dallas, TX 75202
Account # 3750891058
Wire/EFT ABA# 0260-0959-3
ACH ABA # 111000012
SWIFT Code# BOFAUS3N
Beneficiary: Microsoft Licensing
 
Checks via US Mail:
Microsoft Licensing GP
PO BOX 100430
Atlanta, GA 30384-0430
GST REG #872688718RT00001
 
Checks via (FedEx, UPS, Airborne, etc.):
Bank of America
Attn: Microsoft Licensing GP # 100430
6000 Feldwood Road
College Park, GA 30349-3652
Hours:Typical response time is 1 business day.
 

 
 
Questions about:
  • Purchase Order #
If signing one of the following agreements and opting to phyiscally sign, please notify the IP Licensing Team and mail your signed agreement(s) for countersignature to the below address:
  • Playready Intermediate Product License
  • Playready Final Product License
Contact:Microsoft Licensing, GP
Phone:1-800-642-7676
Fax:1-775-826-0531
Mailing Address:Attn:
6100 Neil Road
Reno, NV 89511-1132 USA
Hours:Typical response time is 3 business day.
 
 



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